Privacy Policy
Last updated: September 12, 2024
1. Introduction
SteadyStateCommons ("we," "us," or "our") makes your privacy our priority. This Privacy Policy outlines our methods for collecting, utilizing, revealing, and securing your information when you access our website steadystatecommons.sbs or utilize our yacht charter services.
Your agreement to our data handling as described in this policy is implicit when you use our services. Our policy adheres to privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other Canadian privacy regulations.
2. Information We Collect
2.1 Personal Information
We acquire personal information provided willingly by you during:
- Reserving a yacht charter
- Communicating with us through our website or by phone
- Signing up for our newsletter
- Completing forms on our site
- Engaging in surveys or marketing activities
Such information may encompass:
- Your name and contact details (including email, phone number, and address)
- Financial details (handled securely by external payment processors)
- Charter preferences and special requests
- Secondary contact details
- Food preferences or health-related details (if relevant)
2.2 Information Collected Automatically
Information is automatically recorded when you browse our website, including:
- IP address and geographic data
- Type and version of web browser
- Visited pages and duration of website visits
- Source websites
- Device specifics (model, screen size, etc.)
2.3 Cookies and Similar Technologies
To enrich your browsing experience, we apply cookies and similar technologies for several purposes:
- Maintaining your preferences
- Analyzing site use and performance
- Delivering tailored content
- Enhancing our offerings
You may adjust your cookie settings through your web browser or our cookie consent prompt.
3. Usage of Your Data
We utilize collected information for purposes such as:
- Provision of Services: To complete yacht charter services, manage reservations, and communicate booking details
- Client Assistance: To address inquiries and offer support
- Transaction Processing: To handle payments and financial documentation
- Security Measures: To maintain secure operations and defend against deception
- Promotional Activities: To send promotional materials and news, upon agreement
- Site Advancement: To assess user activity and augment site functionality
- Regulation Adherence: To comply with relevant legal stipulations
4. Disclosure and Sharing of Information
We never sell or lease your personal data to external entities. We may share info under these conditions:
4.1 Collaborating Service Vendors
Information may be divulged to trustworthy service providers supporting us in: payment processing, site maintenance, email campaigns, analytics, client support.
4.2 Legal Obligations
We may share your details when legally required or to address legal proceedings, subpoenas, emergency situations, or investigations of suspected improper conduct or illegalities.
4.3 Corporate Reorganizations
Your information may be part of assets transferred during company mergers, acquisitions, or asset sales.
5. Data Protection
We have implemented suitable protective measures for the security of your personal data against unauthorized intrusion, change, exposure, or annihilation. These include encryption, safe servers, controlled access, continuous reviews, and staff instruction.
However, it's important to note that no method of digital transmission or storage can be assured to be completely secure. Total security for your data cannot be guaranteed.
6. Retention of Data
We keep your personal information for the period necessary to serve the collected purposes, or as mandated legally. This includes:
- Charter Records: 7 years for tax/legal reasons
- Marketing Communication: until you opt out or delete your information
- Analytics Records: 26 months
- Client Support Correspondence: 3 years since the last interaction
7. Rights and Choices
You have certain rights regarding your data, which include the right to access, modify, delete (as per legal constraints), transfer, opt out of marketing communications, and manage cookies. To use these rights, please reach out to us as described below.
8. External Services
8.1 Google Analytics
We apply Google Analytics for web traffic analysis. To opt out, utilize the Google Analytics Opt-out Browser Add-on.
8.2 Social Media Interactions
Our website may contain links to social media with their distinct privacy policies.
8.3 Transaction Vendors
Financial transactions are managed by third-party services compliant with PCI DSS standards.
9. International Processing of Data
Your data may be processed in countries outside of France, always under protective measures compliant with international privacy standards.
10. Protection of Minors
We do not target nor knowingly gather data from children under the age of 13. Should you suspect a minor has provided such information, please contact us at once.
11. Policy Modifications
Amendments to this Privacy Policy may reflect changes in our procedures or legal mandates. We will notify of alterations via our website, emails to registered users, or announcements on our site. Continued use after the change takes effect means you accept the new terms.
12. Contact Details
For inquiries regarding this Privacy Policy or our handling of data, here's how to get in touch:
SteadyStateCommons — Privacy Officer
Marina Point
Cannes 06400
France
Phone: +33 4 93 00 00 00
Email: [email protected]
13. Compliance with Google Ads User Consent Policy
We adhere to Google Ads consent requirements for users. You can modify cookie and tracking settings anytime through our website preferences.